3333bet Privacy Policy

3333bet ("we", "our", "platform") is an online gaming and sports betting service. This privacy policy ("policy") applies to the 3333bet website, mobile application, and all related services.

The purpose of this policy is to clearly inform our members how 3333bet handles their personal information. By continuing to use our services, you are considered to have accepted the terms of this policy. Other rules governing the use of our services are described in detail in our Terms and Conditions.

Various types of information are collected when you create an account on 3333bet and while using our services. This information falls into two main categories.

2.1 Information Provided by the Member

Information you provide yourself during registration and use of the service:

• Full name and date of birth
• Mobile number and email address
• Residential address
• Payment account details (e.g. bKash, Nagad, Rocket, Upay numbers)
• Documents required for identity verification
• Information and messages provided when contacting support

2.2 Automatically Collected Information

Some information is automatically recorded while you use the service:

• IP address and device type
• Operating system and browser version
• Login time and session information on the platform
• Gaming and betting activity logs
• Deposit and withdrawal transaction history
• Information collected through cookies and similar tracking technologies

3333bet uses your information only for specific and legitimate purposes. These purposes are set out in detail below:

3.1 Account Management and Identity Verification

The information you provide is used to confirm the identity of registered members and to maintain account security. It also helps prevent unauthorised access and fraudulent activity.

3.2 Payment Processing

Payment information is required to securely complete deposit and withdrawal requests. 3333bet supports a minimum deposit of ৳100 and a minimum withdrawal of ৳1,000, processed through bKash, Nagad, Rocket, and Upay.

3.3 Customer Service

Information is stored to improve the quality of our 24/7 support provided via live chat and email, and to resolve your issues quickly.

3.4 Promotional Communications

Your contact information may be used to send you bonus offers, updates, and important notices. You can opt out of promotional messages at any time.

3.5 Responsible Gaming

By reviewing gaming activity data, we are able to identify potentially risky behaviour and assist members. We follow the Responsible Gaming guidelines to maintain a safe gaming environment.

3.6 Technical Development and Analysis

Collected data is analysed to test platform performance, plan new features, and improve the overall user experience.

3333bet gives the highest priority to the security of your information. We follow these technical and administrative measures to protect your data:

4.1 Encryption and Secure Connections

All communications on the platform are encrypted using SSL (Secure Socket Layer) technology. Payment information and login details are always transmitted and stored in encrypted form.

4.2 Server Security

Our servers undergo regular security assessments. Firewalls, intrusion detection systems, and regular security audits are in place to prevent unauthorised access.

4.3 Data Retention Period

Data is retained for as long as a member's account is active and for the period required to meet applicable legal and regulatory obligations after the account is closed. Beyond that, data is securely deleted.

4.4 Internal Access Control

Only authorised staff who need access to perform their duties may view personal information. All staff are required to comply with data confidentiality policies.

3333bet does not sell or inappropriately share any member's personal information with third parties. However, information may be shared on a limited basis in the following situations:

5.1 Payment Processors

Necessary financial information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete deposit and withdrawal transactions. These providers operate under their own privacy policies.

5.2 Technology Service Providers

We rely on certain trusted technology service providers to operate the platform, such as cloud hosting providers, game studios (Pragmatic Play, PG Soft, JILI, Evolution, etc.), and security tool providers. Only the information necessary to provide the service is shared with them.

5.3 Legal Obligations

Information may be disclosed when required to comply with court orders, lawful requests from investigative authorities, or applicable law. In such situations, only the minimum information strictly necessary is provided.

5.4 Fraud Prevention

Information may be exchanged with relevant authorities under anti-money laundering (AML) and fraud prevention measures, which helps ensure the safety of all members.

Cookies and similar technologies are used on the 3333bet platform. A cookie is a small text file stored on your device that helps improve the platform's functionality.

6.1 Essential Cookies

These cookies are necessary for the basic functioning of the platform — such as maintaining login sessions, security verification, and saving your preferences. The service does not work properly without them.

6.2 Analytics Cookies

Analytics cookies are used to monitor the use of different parts of the platform and to identify technical issues. This information is processed in aggregated form.

6.3 Cookie Controls

You can control or delete cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to stop working correctly.

3333bet provides services only to individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified at the time of registration. If we suspect that a minor has registered as a member, the relevant account will be suspended immediately and the collected information will be deleted. If a parent or guardian becomes aware that their child's information is on our platform, please contact us immediately.

As a 3333bet member, you have several important rights over your personal information:

8.1 Right to Access

You may request to know what information we hold about you and how it is being used. This request can be submitted through our support channels.

8.2 Right to Rectification

If any information stored in your account is incorrect or out of date, you may request a correction. General information can be updated directly from your profile settings.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specific period due to legal obligations or ongoing transactions.

8.4 Right to Object to Processing

You may object to promotional communications or certain types of data processing. To stop receiving marketing messages, contact support or make the change directly from your account settings.

8.5 Right to Data Portability

You may request a copy of your own data in a structured format. Processing this request may take up to 30 working days.

For more details about our services and member rights, visit our About Us page.

3333bet reserves the right to change or update this privacy policy as needed over time. For significant changes, we will notify members in the following ways:

• By displaying a notice on the platform
• By sending a message to your registered email or mobile number
• By updating the "Last Updated" date on this page

If you continue to use the platform after the policy has been updated, you will be considered to have accepted the new policy. We therefore recommend reviewing this page regularly.

To learn about other rules related to use of the service, visit our FAQ section — you will find answers to many questions there.

If you have any questions, concerns, or requests about this privacy policy, please contact the 3333bet support team. We are able to assist in both Bengali and English.